FAQ

Unlimited! If there’s an electrical problem we’ll fix it. (Within the terms & conditions)

No. Everything you see in the table is everything you’ll pay.

Nope! Just pay the monthly charge.

Yes, if the electrician does something wrong, they will be sent back to fix the issue ASAP.

Everyone who is sent out works for NSK Complete.

No problem! Send us an email at help@nskcomplete.co.uk and we’ll be happy to sort this issue for you.

We do not offer refunds or credits for unused subscription periods, accidental purchases, or any similar reason or event, unless required by law to do so.
You must cancel 24 hours before your subscription ends to avoid another payment.

Very. NSK Complete’s privacy policy is stronger than the whole team put together. NSK Complete will not share your personal information with anyone. Your data is protected and subject to the Centr Privacy Policy, which is also GDPR (General Data Protection Regulation) compliant.

If your son/daughter is over the age of 18 years old we have no issue with this. However if he/she is under the age we will have to rearrange a new visit.

Yes. There will never be a time you don’t receive services from our team!

Unfortunately, we don’t currently offer a yearly membership.

There are a number of reasons why your payment may have been declined. Please take a minute to check the following:

  • If you have insufficient funds in your chosen bank account.
  • If you entered the wrong card number by mistake.
  • If your card has expired.
  • If your bank denied the transaction without specifying a reason. This can sometimes occur with international payments. Contact your bank if you believe this is the case.

If your question hasn’t been answered here please email help@nskcomplete.co.uk for assistance.